Telecaller

Start your next role as a Telecaller with Shiv Enterprise in Adajan, Surat. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Note from the employer

Handling Inbound And Outbound Calls. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, English, Hindi

Key responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, English, Hindi

Job at a glance

• Work location: Adajan, Surat, Gujarat
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Shiv Enterprise.