Account / Relationship Management -...

Start your next role as an Account / Relationship Management -... with Shiv Garden Center in Gandhinagar. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati, Hindi and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Gandhinagar, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shiv Garden Center reviews applications regularly.