Telecaller

Start your next role as a Telecaller with Shiv Narain Telecom in Dwarka, Delhi. You can earn up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹8,000 – ₹12,000 per month.

Job details

• Location: Dwarka, Delhi, Delhi
• Job type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shiv Narain Telecom today.