Telecaller

Join Shiva Teja Infra and Real Estate as a Telecaller in Kadiri, Anantapur. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹8,000 – ₹11,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, CRM tools, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and customer-first

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Kadiri, Anantapur, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shiva Teja Infra and Real Estate.