Telecaller

Looking for a Telecaller role in JP Nagar, Bengaluru? Shivam Dairy Products is hiring now. There are 4 open positions. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : English, Hindi, Kannada

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: English, Hindi, Kannada
• Someone polite and customer-first

Quick facts

• Work location: JP Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

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