Bpo Executive

A new Bpo Executive role is open at Shivanand Call Tech, Nirman Vihar, Delhi. Great for first-time job seekers. Salary is up to ₹18,500/month. The team is filling 15 vacancies.

Employer’s description

Calling Credit Card & Loan Process. Type : Domestic, Outbound | Languages : English, Hindi

Key responsibilities

As a Bpo Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹13,000 – ₹18,500 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi
• Someone customer-first and polite

Job at a glance

• Job location: Nirman Vihar, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 15

Ready to start? Upload your resume and apply to Shivanand Call Tech today.