Telecaller

Looking for a Telecaller role in Janak Puri, Delhi? Shivansh Enterprises is hiring now. There are 30 open positions. You can earn up to ₹25,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound | Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹12,000 – ₹25,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone customer-first and patient

Job at a glance

• Job location: Janak Puri, Delhi, Delhi
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

Click Apply to send your profile to Shivansh Enterprises. It takes less than a minute.