Field Collection Executive

Shivansh is looking for a Field Collection Executive to join its team in Pune Sholapur Road, Pune. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, Hindi and English, CRM tools, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Pune Sholapur Road, Pune, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shivansh.