Telecaller

Looking for a Telecaller role in Bais Godam, Jaipur? Shivansh Social Lab is hiring now. Salary is up to ₹8,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹7,000 – ₹8,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone patient and polite

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Bais Godam, Jaipur, Rajasthan
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Shivansh Social Lab.