Telecaller

Looking for a Telecaller role in Dwarka Mor, Delhi? Shivaram Parashuram Pvt Ltd is hiring now. Freshers can apply. You can earn up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Quick facts

• Job location: Dwarka Mor, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Shivaram Parashuram Pvt Ltd reviews applications regularly.