Tele Caller

Shivateja Infra Projects Pvt Ltd has an opening for a Tele Caller based in Sai Nagar, Anantapur. Salary is up to ₹8,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Hindi and English, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Key responsibilities

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹8,000 per month.

Job at a glance

• Location: Sai Nagar, Anantapur, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 1

Apply today and take the next step in your career with Shivateja Infra Projects Pvt Ltd.