Telecaller

Join Shivaya Placement Services as a Telecaller in Sector 75 - Noida, Delhi. Salary is up to ₹20,000/month.

In the employer’s words

Responsible For Making Outbound, Communicate With Customers, Explain Company Products Or Services, Generate Leads, And Follow Up With Potential Clients. They Handle Customer Queries, Maintain Records Of Calls And Customer Information, And Work Towards Achieving Daily Or Monthly Sales Targets While Providing Good Customer Service. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Hindi
• Someone patient and polite

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 75 - Noida, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Shivaya Placement Services. It takes less than a minute.