Field Collection Executive

Looking for a Field Collection Executive role in Vikas Puri, Delhi? Shivji Group is hiring now. No experience? You can still apply. Salary is up to ₹13,000/month. The team is filling 20 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, CRM tools, Typing speed, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

Quick facts

• Work location: Vikas Puri, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Office-based

Click Apply to send your profile to Shivji Group. It takes less than a minute.