Telecaller

Join Shivom Finance as a Telecaller in Gol Bazaar, Raipur. You can earn up to ₹10,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹10,000 per month, based on skills and experience.

Your responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Quick facts

• Job location: Gol Bazaar, Raipur, Chhattisgarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shivom Finance today.