Telecaller

Looking for a Telecaller role in CIT Nagar, Chennai? Shivra Fintech is hiring now. You can earn up to ₹12,000/month. The team is filling 6 vacancies. Freshers can apply.

In the employer’s words

Handle Outbound And Inbound Customer Calls Regarding Financial Products And Services. Explain Loan-Related Details, Address Customer Queries, Follow Up With Leads, And Maintain Strong Client Relationships. Update Customer Records Regularly And Support The Team In Achieving Business Targets. Languages : English, Tamil

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Skills: English, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Tamil
• You are calm under pressure and patient

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Work location: CIT Nagar, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shivra Fintech.