Telecaller

Looking for a Telecaller role in Ichalkaranji, Kolhapur? Shivraj Maratha Vadhu Var Suchak Kendra? is hiring now. Salary is up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹6,000 – ₹11,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Hindi and English, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Position details

• Job location: Ichalkaranji, Kolhapur, Maharashtra
• Vacancies: 1
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shivraj Maratha Vadhu Var Suchak Kendra?.