Tele Caller

Shock Electronics has an opening for a Tele Caller based in Birati, Kolkata. You can earn up to ₹11,000/month.

In the employer’s words

Make Outbound Calls To Generate Leads, Explain Products/Services, Handle Queries, And Convert Prospects. Maintain Call Records, Follow Up With Clients, And Meet Daily Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound

Salary

You will be paid ₹10,000 – ₹11,000 per month.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Someone calm under pressure and customer-first

Job details

• Location: Birati, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shock Electronics.