Telecalling Executive

Start your next role as a Telecalling Executive with Shoishob - A Foundation For Children in Naktala, Kolkata. No experience? You can still apply. You can earn up to ₹12,000/month. There are 10 open positions.

In the employer’s words

We Are Looking For Enthusiastic, Confident, And Customer-Focused Tele-Callers Who Can Engage With Donors Through Calls & Chats While Helping Them Find The Perfect Way To Donate Of Our Ngo.Key Responsibilities:Handle Inbound And Outbound Customer Calls Professionally.Assist Customers With Payment Link. Type : Outbound, Inbound | Languages : Bengali, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Bengali, English, Hindi, Inbound, Outbound
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali, Hindi, English
• A customer-first, patient attitude

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Naktala, Kolkata, West Bengal
• Work mode: On-site
• Openings: 10
• Shift: 10am 6.30pm | Monday to Saturday
• Interview: Every Friday 2pm-6pm
• Employment type: Full time

Click Apply to send your profile to Shoishob - A Foundation For Children. It takes less than a minute.