Customer Support Executive

Join Shoption Private Limited as a Customer Support Executive in Wadki, Pune. Salary is up to ₹22,000/month. The team is filling 4 vacancies.

Note from the employer

Manage Customer Interactions Via Call, Chat Or Email, Resolving Queries & Sale Our Product Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Interdepartmental Communication, Complaint Resolver, And Strong Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : Marathi, Hindi, English

Salary

Compensation: ₹18,000 – ₹22,000 per month.

Roles and responsibilities

As a Customer Support Executive, your work will include:

• Follow up on leads and convert them into sales
• You will record visits, calls and orders in the CRM or daily report.
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: Marathi, Hindi, English
• Someone self-motivated and confident

Job at a glance

• Work location: Wadki, Pune, Maharashtra
• Job type: Full time
• Work type: Office-based
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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