Senior Telecaller

Shravasti Academy/ College has an opening for a Senior Telecaller based in Pawan Nagar, Nashik. 4 candidates will be hired for this role. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Calling For Admission.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Verbal communication and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job at a glance

• Job location: Pawan Nagar, Nashik, Maharashtra
• Openings: 4
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shravasti Academy/ College reviews applications regularly.