Back Office Executive Collections

Shree Associates is looking for a Back Office Executive Collections to join its team in Rajajinagar, Bengaluru. The team is filling 15 vacancies. Great for first-time job seekers. You can earn up to ₹25,000/month.

Note from the employer

We Are Hiring A Back Office Executive Collections To Support Payment Follow-Ups And Collection Activities Through Telecalling And Coordination With Field Executives. The Role Involves Contacting Customers For Pending Payments, Maintaining Records In Excel Or System, Updating Daily Collection Reports, And Handling Basic Back Office Documentation. Languages : Kannada

Candidate profile

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of Kannada
• Basic English
• Freshers can apply
• Languages: Kannada
• A patient, polite attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Rajajinagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 15
• Work mode: Office-based
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shree Associates reviews applications regularly.