Telecaller

Shree Associates wants to bring on a Telecaller for its Rajaji Nagar, Bengaluru team. No experience? You can still apply. Salary is up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

We Are Hiring Collection Telecallers To Handle Customer Calls, Follow Up On Pending Payments, Explain Payment Options, Maintain Proper Call Records, And Achieve Assigned Collection Targets. Candidates Should Have Good Communication Skills In Kannada And English, Basic Computer Knowledge, And A Professional Approach. Freshers And Experienced Allowed. Languages : Kannada

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Kannada
• Basic English
• Freshers can apply
• Languages: Kannada

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Job details

• Location: Rajaji Nagar, Bengaluru, Karnataka
• Openings: 20
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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