Telecaller

Shree Durga Enterprises wants to bring on a Telecaller for its Sitapur Road, Lucknow team. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Verbal communication, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply

Pay and perks

You will be paid ₹10,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Job details

• Work location: Sitapur Road, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Employment type: Full time

Click Apply to send your profile to Shree Durga Enterprises. It takes less than a minute.