Telecaller

Start your next role as a Telecaller with Shree Enterprises in Dammaiguda, Hyderabad. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and patient

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Job location: Dammaiguda, Hyderabad, Telangana
• Vacancies: 2
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shree Enterprises reviews applications regularly.