Telecaller

Shree Ganesh Trading is looking for a Telecaller to join its team in Pimpri Chinchwad, Pune. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, polite attitude

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Location: Pimpri Chinchwad, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Ganesh Trading.