Telecaller

Shree Hari Creation wants to bring on a Telecaller for its Parvat Patiya, Surat team. The team is filling 2 vacancies. Salary is up to ₹13,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Gujarati, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English

Job details

• Work location: Parvat Patiya, Surat, Gujarat
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Click Apply to send your profile to Shree Hari Creation. It takes less than a minute.