Telecaller

Shree Hari Co. has an opening for a Telecaller based in Univesity Road, Rajkot. Salary is up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Basic English
• Freshers can apply

Salary and benefits

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Key responsibilities

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Univesity Road, Rajkot, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shree Hari Co. reviews applications regularly.