Telecaller

Looking for a Telecaller role in Satara Bus Stand, Satara? Shree Institute is hiring now. There are 4 open positions. Great for first-time job seekers. Salary is up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Marathi

Salary

Salary: ₹6,000 – ₹11,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Marathi
• Female Only
• No English required
• Freshers can apply
• Languages: Marathi
• Someone polite and customer-first

What you will do

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Satara Bus Stand, Satara, Maharashtra
• Work type: On-site
• Job type: Full time
• Openings: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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