Telecalling Executive

Shree Ji Steel Private Limited has an opening for a Telecalling Executive based in Salt Lake, Kolkata. The pay goes up to ₹16,000/month. The team is filling 2 vacancies.

Note from the employer

We Are Hiring A Customer-Focused Telecalling Executive To Handle Inbound And Outbound Calls, Promote Products, Resolve Queries, And Generate Sales. Requires Good Communication Skills, Product Knowledge, Crm Usage, And The Ability To Follow Up, Maintain Records, And Convert Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound, International | Languages : Bengali, English, Hindi

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, International, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound, International
• Languages: Bengali, English, Hindi
• Someone patient and customer-first

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Vacancies: 2
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 3:00 PM - 5:30 PM | Wednesday

Interested? Apply now on BetterJobs with your resume — Shree Ji Steel Private Limited reviews applications regularly.