Telecaller

A new Telecaller role is open at Shree Karni Properties And Builders, Vaishali Nagar, Jaipur. The pay goes up to ₹30,000/month. There are 8 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Verbal communication, Typing speed
• No English required
• More Than 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Location: Vaishali Nagar, Jaipur, Rajasthan
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 8

Click Apply to send your profile to Shree Karni Properties And Builders. It takes less than a minute.