Account / Relationship Management -...

Shree Laxmi Transport is looking for an Account / Relationship Management -... to join its team in Chandlodia, Ahmedabad. 2 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Hindi, Gujarati

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• Open to freshers
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• No English required
• Freshers can apply
• Languages: English, Hindi, Gujarati
• You are polite and calm under pressure

Job details

• Work location: Chandlodia, Ahmedabad, Gujarat
• Vacancies: 2
• Interview timings: 4:00pm-8:00PM | Monday to Saturday
• Work type: On-site
• Working hours: 4 hours a day | Monday to Saturday | evening shift
• Job type: Part time

Click Apply to send your profile to Shree Laxmi Transport. It takes less than a minute.