Process Coordinator

Join Shree Mahavir Fabrics Mfg Co as a Process Coordinator in Raipur, Ahmedabad. The pay goes up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Raipur, Ahmedabad, Gujarat
• Work type: Work from office
• Employment type: Full time
• Shift: 9:45 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Shree Mahavir Fabrics Mfg Co reviews applications regularly.