Senior Telesales Officer

Join Shree Nilachakra Developers as a Senior Telesales Officer in Kalinga Vihar, Bhubaneswar. The pay goes up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Make Outbound Calls To Potential Customers And Leads.Explain Our Real Estate Projects, Flats, Apartments And Duplexes.Generate Leads And Convert Inquiries Into Potential Customers.Follow Up With Customers Regularly.Schedule Site Visits For Interested Customers.Maintain Customer Information And Call Records.Coordinate With The Sales Team. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹10,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marketing, Real Estate, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

Job details

• Work location: Kalinga Vihar, Bhubaneswar, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shree Nilachakra Developers.