Field Collection Executive

Shree Radhe Management Services wants to bring on a Field Collection Executive for its Besa, Nagpur team. The pay goes up to ₹12,000/month. There are 3 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Active listening, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Quick facts

• Job location: Besa, Nagpur, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Shree Radhe Management Services reviews applications regularly.