Relationship Manager

Join Shree Sai Financial Solutions as a Relationship Manager in Sector 49 - Gurgaon, Delhi. Salary is up to ₹16,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹16,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Your responsibilities

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Sector 49 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Shree Sai Financial Solutions today.