Telecaller

Join Shree Shyam Associate as a Telecaller in Vidhyadhar Nagar, Jaipur. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Salary

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Location: Vidhyadhar Nagar, Jaipur, Rajasthan
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shree Shyam Associate reviews applications regularly.