Team Leader

A new Team Leader role is open at Shree Shyam Financial Services, New Palasia, Indore. The pay goes up to ₹1,00,000/month. There are 5 open positions.

Employer’s description

Teamwork, Team Leader. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi | Type : Mutual Funds

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Mutual Funds
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Type: Mutual Funds
• A customer-first, patient attitude

Pay and perks

You will be paid ₹20,000 – ₹1,00,000 per month.

Job details

• Work location: New Palasia, Indore, Madhya Pradesh
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 5

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