Telecaller

A new Telecaller role is open at Shree Shyam Overseas, Sector-32, Chandigarh. Great for first-time job seekers. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹15,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Hindi and English, CRM tools, Active listening and Complaint handling
• Basic English
• Freshers can apply

Position details

• Work location: Sector-32, Chandigarh, Chandigarh
• Vacancies: 1
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shree Shyam Overseas reviews applications regularly.