Field Collection Executive

Looking for a Field Collection Executive role in Nayanda Halli, Bengaluru? Shree skanda associates is hiring now. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: Below 10th
• Skills: Active listening, Verbal communication, Hindi and English, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Nayanda Halli, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Shift: 8:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shree skanda associates.