Telecaller

A new Telecaller role is open at Shree Tours And Travels, Sector-32, Chandigarh. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Quick facts

• Location: Sector-32, Chandigarh, Chandigarh
• Openings: 1
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Tours And Travels.