Customer Service Coordinator

Join Shree Umiya Engineers as a Customer Service Coordinator in Vatva GIDC, Ahmedabad. Salary is up to ₹20,000/month.

In the employer’s words

Coordination Between Service Team And Customer Support On Calls.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, Complaint handling
• Female Only
• No English required
• Freshers can apply
• A patient, polite attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Vatva GIDC, Ahmedabad, Gujarat
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Umiya Engineers.