Inbound Customer Service Advisor

Shree Umiya Enterprise is looking for an Inbound Customer Service Advisor to join its team in Makarpura, Vadodara. Salary is up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Marketing | Languages : Hindi, English

Key responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Marketing, Outbound, Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: Hindi, English
• You are calm under pressure and patient

Quick facts

• Work location: Makarpura, Vadodara, Gujarat
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Umiya Enterprise.