Supervisor

A new Supervisor role is open at Shree Vinayak Hardware And Electricals, Wakad, Pune. Salary is up to ₹26,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Typing speed, Active listening, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Pay and perks

You will be paid ₹15,000 – ₹26,000 per month.

Job details

• Work location: Wakad, Pune, Maharashtra
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Vinayak Hardware And Electricals.