Telecaller

Start your next role as a Telecaller with Shree Vinayak Industries in Sector 18 - Gurgaon, Delhi. Salary is up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• You are calm under pressure and customer-first

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Shree Vinayak Industries today.