Field Collection Executive

Shree Vinayak Management And Consultants wants to bring on a Field Collection Executive for its Beawar, Ajmer team. Salary is up to ₹18,000/month. The team is filling 20 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹12,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, CRM tools, Hindi and English, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Position details

• Work location: Beawar, Ajmer, Rajasthan
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 8:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

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