Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Udhna, Surat? Shreeji Steels is hiring now. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Gujarati, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English

Quick facts

• Work location: Udhna, Surat, Gujarat
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Shreeji Steels.