Tele Calling Team Leader- Personal ...

Shreshtha Creditguru Fintech Private Limited is hiring a Tele Calling Team Leader- Personal ... in Mahatma nagar, Nashik. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role.

Employer’s description

Team Leader -Tele Calling - Personal Loan & Business Loan. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Mutual Funds | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Mutual Funds, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Mutual Funds
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Mahatma nagar, Nashik, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Shreshtha Creditguru Fintech Private Limited today.