Field Collection Executive

Shri Balaji Co Operative Credit Society Limited is hiring a Field Collection Executive in Shashtri Nagar, Kanpur. There are 2 open positions. You can earn up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Should Have : Bike | Preferred Experience In : Loan, Credit Card, Insurance

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bike, Credit Card, Insurance and Loan
• Male Only
• Basic English
• Freshers can apply
• Should Have: Bike
• Preferred Experience In: Loan, Credit Card, Insurance
• You are customer-first and calm under pressure

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Quick facts

• Location: Shashtri Nagar, Kanpur, Uttar Pradesh
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 2
• Employment type: Full time

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