Field Collection Executive

Looking for a Field Collection Executive role in Pimpri Chinchwad, Pune? Shri Balaji Enterprises is hiring now. There are 4 open positions. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Active listening, Hindi and English, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Quick facts

• Location: Pimpri Chinchwad, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 4

Ready to start? Upload your resume and apply to Shri Balaji Enterprises today.