Tele Caller Recovery

Shri Balaji Enterprises is hiring a Tele Caller Recovery in Swargate, Pune. There are 15 open positions. Salary is up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, Marathi, English

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, Marathi, English
• A polite, patient attitude

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Swargate, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shri Balaji Enterprises today.